Shipping policy

Shipping UK Standard

Processing Time: Approx 4-5 weeks from 15th September

Delivery: 1-2 working days from the date of dispatch

Free UK standard delivery for orders over £200 via Royal Mail.

UK standard delivery for all other orders £5.00.

Worldwide Shipping

Processing Time: Approx 4-5 weeks from 15th September

Delivery: 3-5 working days from the date of dispatch

Express international delivery via DHL Express £35 

US Shipping

(Delivered Duties Paid DDP)

Processing Time: Approx 4-5 weeks from 15th September

Delivery: 3-5 working days from the date of dispatch

Express US delivery via DHL Express £35 

Orders will begin to be processed once the drop closes on the 15th September. We endeavour to dispatch all orders within 4-5 weeks from the close of drop. Please bear in mind that processing and delivery time frames are an estimatation and can sometimes take longer than expecteddue to delays that are out of our control. 

 All items and shipping prices on our website for delivery to countries outside the United Kingdom are not inclusive of customs or import duties and may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the delivery is the Importer of Record in the destination country and is responsible for all import duties and taxes. If you refuse a shipment from Isabel Bay, you are responsible for the original shipping charges, any import fees that are incurred on the package and the cost of returning the package to Isabel Bay. Please note that we do not have control over these charges and cannot predict their amount. Please contact your local cutoms office for further information before placing your order or contact us at isabelbaystudio@gmail.com if you have any questions or concerns.